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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS


 

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

I am not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me here with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. 

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact hello@andigarbarino.com with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact hello@andigarbarino.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please email hello@andigarbarino.com

WHO TO CONTACT?  

You can reach out at any time by email at hello@andigarbarino.com

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I'd love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter here. You can also follow me on my social media pages as I'm  constantly posting about new work! 

 Instagram: https://www.instagram.com/andi.garbarino/

Facebook: https://www.facebook.com/AndiGarbarino/

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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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